Frequently Asked Questions
Find answers to common questions about our professional makeup products
Are Natasha Denona products cruelty-free?
Yes, Natasha Denona is a cruelty-free brand. We do not test our products or ingredients on animals.
Where can I find the full ingredient list for a product?
Each product page features a dedicated 'Ingredients' tab listing all components. Ingredients are also printed on the outer packaging of every item.
How do I choose the right foundation shade?
We offer a digital Shade Finder tool on our website. You can also contact our artistry team with a photo of yourself in natural light for a personalized recommendation.
Are your eyeshadow palettes suitable for sensitive eyes?
Our formulas are ophthalmologist-tested and designed for high performance with minimal fallout, making them suitable for most sensitive eyes and contact lens wearers.
Do you offer professional discounts?
Yes, we have a ND Pro Program for certified makeup artists. You can apply through our 'Pro Program' link in the footer.
How should I store my cream-to-powder shadows?
To maintain the unique texture and prevent drying, ensure the palette or pot is tightly closed after every use and stored in a cool, dry place.